Nik consulting - FZCO, operating under the brand Nik Setting (“Company,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how we collect, use, retain, disclose, and protect personal information when you visit go.niksetting.com, submit a form, register for a workshop, schedule an appointment, or engage with our services.
1. Who We Are
Nik consulting - FZCO is responsible for the processing described in this Policy.
Business registration number: 33459
Address: The Walk, Dubai, 00000, United Arab Emirates
Privacy and support email: [email protected]
Business phone: +971 58 506 7331
2. Information We Collect
Depending on how you interact with us and which website features are enabled, we may collect:
Information you provide directly:
Name, email address, and telephone number.
Business name, website, and other business information.
Workshop registrations and appointment details.
Purchase information and service requests.
Form responses, survey answers, and correspondence.
Communication preferences and consent selections.
Information generated through your interactions:
Records of when, where, and how communication consent was provided or withdrawn.
Messages sent and received, delivery information, and support history.
Transaction and payment-status information supplied by payment providers.
Technical information, where collected through enabled tools:
IP address and approximate location.
Browser, device, and operating system information.
Pages visited, referral sources, and website interactions.
Cookie identifiers and advertising or analytics events.
Payment details are handled by the applicable payment processor under its own privacy and security practices.
3. How We Use Information
We use personal information to:
Respond to inquiries and provide customer support.
Process registrations, purchases, and appointments.
Deliver workshops, materials, and purchased services.
Send confirmations, reminders, and service communications.
Send marketing communications where the required consent has been obtained or where otherwise permitted by law.
Record and honor communication preferences and unsubscribe requests.
Maintain security, prevent misuse, and improve our website and services.
Comply with legal, tax, accounting, and regulatory obligations.
Resolve disputes and enforce applicable agreements.
4. Legal Grounds for Processing
Where applicable, we process personal information based on:
Consent: For communications and tracking activities that require your permission.
Contractual necessity: To provide services you request or purchase.
Legal obligations: To meet applicable legal and regulatory requirements.
Legitimate interests: To operate, secure, and improve our business, where those interests are not overridden by your rights.
Where processing is based on consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.
5. Email and SMS Communications
We may send communications necessary to provide requested or purchased services. We send promotional emails where you have provided the required consent or where otherwise permitted by applicable law.
You may unsubscribe from marketing emails using the unsubscribe link in an email or by contacting [email protected]. Unsubscribing from marketing does not prevent necessary communications about an existing purchase or service.
SMS
SMS consent is collected separately from general website use and separately for marketing and non-marketing messages.
Providing a telephone number, submitting a form, purchasing a service, or accepting our Terms does not, by itself, constitute consent to receive marketing text messages.
Depending on your selections, SMS messages may include appointment confirmations and reminders, workshop confirmations and access details, workshop reminders, customer support responses, or promotional offers and service updates.
Messages may be sent using automated technology. Message frequency varies. Message and data rates may apply. Consent to receive SMS messages is not a condition of purchase.
Reply STOP to unsubscribe or HELP for assistance. You may also contact [email protected] or +971 58 506 7331.
Withdrawing SMS consent does not cancel a purchase or prevent access to purchased services. Our Terms & Conditions contain additional messaging details.
6. How We Disclose Information
We may disclose information to service providers performing functions on our behalf, such as website hosting, customer relationship management, payment processing, scheduling, communications, analytics, and customer support. Disclosures are limited to information needed for the applicable service and remain subject to the SMS restrictions below.
We may also disclose information where required by applicable law or valid legal process, or where reasonably necessary to protect rights, prevent fraud, or address security threats.
SMS and mobile-information protection
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Service providers supporting message delivery may process information only on our behalf to operate the messaging service, not for their own marketing. Legally required disclosures do not authorize another organization to use your SMS consent for its own messaging.
7. Cookies and Tracking Technologies
Depending on the tools enabled, our website may use cookies, pixels, and similar technologies for:
Essential website functionality.
Understanding website usage and improving performance.
Measuring advertising effectiveness.
Advertising personalization or retargeting.
Where required by applicable law, we obtain consent before activating non-essential cookies or tracking technologies.
You can manage cookies through your browser settings and any privacy controls available on our website. Blocking certain cookies may affect website functionality. Where applicable, you may also exercise rights concerning targeted advertising or the sale or sharing of personal information by contacting us.
8. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Policy, including service delivery, legal obligations, security, accounting, and dispute resolution.
Retention periods depend on the type of information, our relationship with you, applicable legal requirements, and the reason for processing.
We may retain limited consent, unsubscribe, and suppression records to document compliance and prevent further unwanted communications.
9. Data Security
We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, or disclosure.
No method of electronic transmission or storage is completely secure. We cannot guarantee absolute security.
Where a personal data breach triggers notification duties, we will notify the relevant authorities and affected individuals as required by applicable law.
10. International Processing
We operate from the United Arab Emirates, and our service providers may process information in other countries. These countries may have data protection laws different from those in your country of residence.
Where required by applicable law, we use appropriate safeguards for international transfers.
11. Your Privacy Rights
Depending on your location and applicable law, you may have rights to:
Access or obtain a copy of your personal information.
Correct inaccurate or incomplete information.
Request deletion.
Restrict or object to certain processing.
Receive information in a portable format.
Withdraw consent.
Opt out of applicable targeted advertising, sale, or sharing activities.
Lodge a complaint with the relevant data protection authority.
Exercise applicable rights without unlawful discrimination.
To submit a request, contact [email protected]. We may need to verify your identity before processing a request. We will respond within the period required by applicable law.
Certain rights may be subject to legal exceptions, including information we must retain to meet legal obligations or establish, exercise, or defend legal claims.
12. Children’s Privacy
Our services are intended for adults aged 18 and over. We do not knowingly collect personal information from children.
If you believe a child has provided personal information, contact [email protected] so we can investigate and take appropriate action.
13. Third-Party Websites
Our website and communications may contain links to third-party websites or platforms. Their information practices are governed by their own privacy policies.
14. Changes to This Policy
We may update this Policy and will display the revised date on this page. We will provide additional notice of material changes where required by applicable law.
Policy updates do not create or expand your consent to receive marketing or SMS messages.
15. Contact Us
Nik consulting - FZCO
Operating under the brand Nik Setting
Business registration number: 33459
The Walk, Dubai, 00000, United Arab Emirates
Email: [email protected]
Phone: +971 58 506 7331
Website: niksetting.com